IMPACT OF HRM INVESTMENT ON ORGANIZATIONAL CHANGE IN BANKING SECTOR OF DEVELOPING COUNTRY: MEDIATING ROLE OF COLLABORATIVE TEAMWORK

Abstract

This study examines the relationship between Human Resource Management (HRM) investment, collaborative teamwork and organisational change to understand how organisational change is facilitated through the structural mechanisms. A quantitative research design was used to gather data from organisational professionals to test the structural pathways, construct reliability, and convergent validity. The empirical results show that HRM investment has a strong and significant direct influence on organisational change and teamwork. In addition, teamwork is a very important and positive factor in organisational change. Mediation analysis further indicates that collaborative teamwork is an important partial mediator in this relationship, and that this relationship has a significant total effect on change outcomes. The findings are important contributions to theory because they reveal the behavioural black box in which strategic human resource inputs lead to macro-level adaptation. The study's practical implications provide a blueprint for executives who wish to leverage investments in human capital to create work systems that are both cooperative and can reduce resistance and accelerate corporate change.