THE MODERATING EFFECT OF EMPLOYEE TRUST IN AI SYSTEMS ON THE RELATIONSHIP BETWEEN AI ADOPTION AND EMPLOYEE ENGAGEMENT

Authors

  • Sudhair Abbas Bangash Author
  • Prof. Dr. Syed Gohar Abbas Author
  • Syed Adeel Hassan Author
  • Muhammad Islam Author
  • Izhar Ullah Author
  • Tayyaba Gul Author
  • Dr. Waseem Abbas Bangash Author

Keywords:

AI adoption, employee engagement, trust in AI, pharmaceutical industry, moderation analysis

Abstract

The implementation of Artificial Intelligence (AI) within the working conditions is transforming numerous industries, and the pharmaceutical one is one of them since it is used to impact the level of employees engagement. The paper is an investigation of the relationship between employee engagement and AI adoption and the role of trust of employees in AI systems. The survey of 300 employees who performed their work at the pharmaceutical industry in Pakhtunkhwa of Khyber Pakhtunkhwa was taken as the source of data (Hayes, 2022). The findings showed that the trust in AI systems did not mediate the association between AI adoption and employee engagement significantly. According to the research, trust will not have a critical role in engagement at the initial stages of AI integration in this regard.

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Published

2026-03-24

Issue

Vol. 4 No. 3 (2026): CENTER FOR MANAGEMENT SCIENCE RESEARCH

Section

Articles

How to Cite

THE MODERATING EFFECT OF EMPLOYEE TRUST IN AI SYSTEMS ON THE RELATIONSHIP BETWEEN AI ADOPTION AND EMPLOYEE ENGAGEMENT. (2026). Center for Management Science Research, 4(3), 499-504. https://cmsrjournal.com/index.php/Journal/article/view/861