ENHANCING VENUE BOOKING EFFICIENCY USING BUSINESS PROCESS REENGINEERING AND SIMULATION

Abstract

The current research paper is devoted to the manner of venue booking and also the significant problems those who attempt to book event space on the days of high attendance have. The existing system is cumbersome because individuals need to visit venues to receive information so as to complete a reservation. To simplify the process, the research uses Business Process Reengineering (BPR) and builds a simulation of the system based on Business Process Modeling Notation (BPMN). This is to help point out the detailing of the system th, and how this system can be used to determine how to build a system that is more efficient. The system is an online reservation system that enables the potential clients to access information and book without traveling. The findings illustrated the betterment of the system that cut on the time and cost involved. The application of BPR, simulation and modern technologies is shown to bring improvement in service delivery as illustrated in this research paper. This research paper demonstrates the possibilities that the online venue booking systems have presented to the event management system.