WORK-FAMILY CONFLICT AND ITS DUAL IMPACT: EXPLORING JOB PERFORMANCE AND PROJECT COMMITMENT THROUGH THE LENS OF PSYCHOLOGICAL CAPITAL

Abstract

Pakistan's development sector is actively operating for the betterment of individuals. During this current study, NGOs working in Islamabad were approached. They use in several areas, i.e. health problems, education, violence against women, poverty eradication, and child labour in several areas. The current study looked at the impact of work-family conflict (WFC) on job performance (JP) and project commitment (PC), with Psychological Capital acting as a moderator (PsyCap). The researcher collects data from 212 project staff of the NGOs sector. Data were collected through self-administered questionnaires and e-mail. There are different tests conducted in this study using SMART PLS 3. The test includes demographic analysis, descriptive analysis, composite reliability, Cronbach's alpha, R-square, correlation analysis, and moderation was a test after bootstrapping. The study's findings indicate that work-family conflict has no effect on job performance but significantly positively impacts Project Commitment. PsyCap has a significant moderating effect on the relationship between work-family conflict and Project Commitment, while PsyCap has non-significance results with job performance, and this hypothesis was rejected. If the PsyCap of an individual is high, he will better perform his work-related tasks, and in the reverse case, if PsyCap is lower, an individual will not perform well his assigned tasks. Further research can be done in different settings or cultures