THE IMPACT OF ARTIFICIAL INTELLIGENCE ON GUEST SATISFACTION IN HOTELS A QUANTITATIVE ANALYSIS OF CHATBOT INTERACTIONS AND FEEDBACK SCORE. Center for Management Science Research, [S. l.], v. 3, n. 4, p. 478–490, 2025. Disponível em: https://cmsrjournal.com/index.php/Journal/article/view/262. Acesso em: 31 mar. 2026.